When you buy from us, you are buying a quality piece of furniture that has been carefully manufactured to last a lifetime. We are not interested in taking short-cuts with our materials or designs, and do not ever wish to sell you the same product more than once. We want you to love living alongside your furniture as much as we love making it.
We offer a lifetime guarantee to cover all of our products. This provides you with the peace of mind of knowing that, should you find any defect resulting from poor craftsmanship on our part, we will make full repairs or replace the product.
Of course, part of what we love about our furniture is the uniqueness of every piece. As such, there will be natural variation in the look of our timber, steel and plastics, although they will always be finished to the highest standard with quality waxes, oils and polishes.
Our guarantee does not, however, extend to covering the durability or impermeability of these finishes. We advise you to take great care of your furniture in order to avoid scratching or otherwise damaging the coatings which could lead to steel rusting and wood staining (although the advantage of an oil finish on wood is that it is repairable with professional recoating).
As you might imagine, we are also not able to cover any damage to your furniture resulting from accident, neglect or misuse. We are confident, however, that you will want to care for your furniture, and we are always here to assist you with any aftercare queries you might have.