If you buy a DropTop and it doesn't improve your life, make your work easier, or you just don't like it, we'll take it back and give you a full refund. We're confident that our product is life-changing, and we want everyone to experience the benefits of having a dedicated workspace at home, that's why we are offering a 90 day, full money back guarantee, including postage charges.
At Pith & Stem, we are committed to providing our customers with a premium experience. We want you to be completely satisfied with your purchase of the DropTop, which is why we offer a 90-day money-back guarantee. If you're not completely satisfied with your purchase, we'll cover the postage costs for the return, and you'll receive a full refund for your purchase.
To be eligible for a full refund, the product must be returned in the original packaging or similar packaging that will ensure safe transportation. All parts must be free of scratches and damages. We will process your refund once we receive the product and confirm that it meets our return requirements.
We accept payments through Stripe, which allows us to accept payments from all major credit cards, including Visa, Mastercard, American Express, Apple Pay, and Google Pay. We also offer the option for post-purchase payments through Clearpay and Klarna.
When you place an order with us, you will be prompted to enter your payment information through our secure payment gateway provided by Stripe. Your payment will be processed immediately, and you will receive an email confirmation once your order has been successfully placed.
We take the security of our customers payment information very seriously. That's why we use Stripe, a secure payment gateway that is PCI-compliant and utilizes industry-standard encryption to protect your payment information. Additionally, we do not store any payment information on our website or servers.
For international orders, please note the UK 20% VAT will be automatically deducted from the total price, Your order will still be subject to any import duties that are determined by your country's customs agency and are not included in the price of your order.
The postage costs for your order will be automatically calculated by DHL based on your delivery address.
The total price will be displayed as the last step of your order before you are prompted to insert your payment details.
We offer international shipping to Australia, Austia, Belgium, Canada, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Iceland, India, Ireland, Israel, Italy, Japan, Jersey, Netherlands, New Zealand, Norway, Poland, Portugal, Serbia, Singapore, Slovakia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and United States, subject to the following terms and conditions
By placing an international order, you acknowledge and agree to the terms and conditions outlined in this international shipping policy. If you have any questions or concerns, please do not hesitate to contact us.
