Contact Us.
Pith & Stem Ltd
Unit 8 Rawmec Business Park
Plumpton Road
Hoddesdon
EN11 0EE
United Kingdom
info@pithandstem.com
FAQ
IS IT STURDY?
It really is. Our Light and Standard ranges have been built with everyday use in mind, and can support in excess of 50kg, whereas DropTop.™ Pro is on another level has been designed to take in excess of 100kg.
CAN I CHANGE THE FACE?
Absolutely. We offer a wide range of stylish designs for the face from photos to abstract art, and you can send us any high definition image for printing. These are easily interchangeable thereafter to suit any decor changes. You will be able to buy faces from our shop in the near future too.
IS IT COMPATIBLE WITH MY LAPTOP?
DropTop.™ works with all laptops and Macs.
Simply connect your device through the USB, USB-C or HDMI* cable found inside the unit on and that’s it – enjoy being productive again!
If you are lucky enough to have a newer laptop with USB-C charging compatibility you will love the freedom and likewise the elegance of our single cable connection.
If your laptop does not have a USB-C connection, go for the standard USB option and worry not, we have thought of everything. The standard USB unit comes equipped with a second universal power cable, taking care of your laptop’s charging needs accordingly.
*USB-C Laptop charging only available on the DropTop.™ Pro L and DropTop.™ Duo.
*Select your connectivity option at checkout.
DO YOU OFFER A WARRANTY?
Yes, two years. We are proud of the high quality of our manufacturing and furthermore only want to sell you one DropTop.™
They are designed for strength and built to last. As you may have seen on our adverts, we have really put them to the test.
IS IT SUSTAINABLE?
For every DropTop.™ Standard or Pro unit we sell, we plant ten trees through Tree Nation, (and five trees for any Light range). Tree Nation are a global non-profit focused on afforestation, agroforestry and reforestation. It really is that simple. One purchase results in ten trees planted sustainably on projects around the world. You can find more about Tree Nation on their website. As with our entire range of sustainable furniture, we care about the materials we use.
IS INSTALLATION SIMPLE?
We have designed DropTop.™ to be easy to install and equally simple to take off and cover the holes if you do not own the house you live in.
There is a steel bracket that needs to be secured to the wall with screws or the plasterboard fixings provided and DropTop.™ slides securely onto the bracket. It’s that simple!
You do not need a technician to install a DropTop.™ In fact if you are confident to hang a mirror straight, then you will do just fine with a DropTop.™
DO I NEED MY OWN SCREENS?
You do for the Light range. The Light range has been designed to allow you to fit your existing screen into a DropTop.™ unit.
DropTop.™ and DropTop.™ Pro is a plug and play solution therefore you do not need to buy anything else. It comes fully assembled, equipped with high quality Full HD monitors, with narrow-border displays, resulting in a seamless experience. They are (literally) easy-on-the-eye, with Flicker-Free technology and LowBlue Mode, and have IPS LED wideview technology that makes them ideal for professional applications demanding colour accuracy and consistent brightness at all times.