Frequently Asked Questions

General

Can the DropTop.™ be fitted to a plasterboard wall?

Yes, it can be fitted to a plasterboard wall. We supply GeeFix fixings that seem to be the best on the market.
GeeFix Instructions

Can I get a custom DropTop.™?

Currently we are unable to facilitate custom designs due to our current ongoing projects. Please do not let that stop you from sending in a custom request.

Does the DropTop.™ charge my laptop?

USB-C charging is only available on the DropTop.™ Duo and the DropTop.™ Pro L.

Do you have a showroom? 

Currently we do not have a showroom.

Do you provide a home installation service?

Currently we do not offer home installation, however it is a part of our long-term road map to offer this service. 

Can I get a minor modification made to the DropTop.™?

Please send your customisation request via the contact us form and we can look into it to see if it is possible with our current designs.

Shipping

Do you ship Internationally?

Yes. If your shipping destination does not appear on checkout, please enquire via our contact us form. 

What are the current lead times?

The estimated lead time for our DropTop.™ range is about 4-6 weeks, this is due to the current ongoing pandemic, as it can affect our material supply delivery. Delivery times may vary due to demand. Please contact us for up to date lead times.

Shipping Partners

Our Logistic partners are DHL and AnyVan.

Shipping rates

Shipping will be calculated based on your location at checkout by our logistics partner DHL/AnyVan.

VAT and Tax 

Orders placed for delivery within the UK will include VAT AT 20%.

International orders will be subject to local import duty.

DropTop.™ Light

What material the DropTop.™ Light range made from? 

DropTop.™ is made from MFC, Melamine Faced Chipboard.

Does the optional slim screen mount come pre-installed?

No as the VESA fixing varies between the different screen models.

How many trees are planted when I buy a DropTop.™ Light?

We have partnered with Tree Nation to help offset the carbon footprint of our DropTop.™ range. For every purchase of a DropTop.™ Light we will plant 5 trees. 

My DropTop.™ Light  instructions?

In an effort to reduce paper waste our DropTop.™ Light instructions are provided online:
DropTop.™ Light PDF InstructionsDropTop.™ Light instructional video

What type of screen mount is offered with the DropTop.™ Light?

We sell an optional VESA 75x75mm 100x100mm slim fixed screen mount. Depth of 1.3cm.

Will my monitor fit?

Please make sure to check your monitor dimensions without its stand and compare it with the DropTop.™ Light dimensions.

Can I get the DropTop.™ Light without the stays?

The DropTop™ Light range is designed as our flat-pack range made for home assembly. A lighter more economic design allows for the installation of your monitor. The stays provide added support for the top when open.

DropTop.™ Classic

What material the DropTop.™ Classic range made from? 

DropTop.™ is made from MFC, Melamine Faced Chipboard.

Is there storage space for my laptop?

Laptop storage is only available on the DropTop.™ Pro M and DropTop.™ Pro L.

What sizes are available?

The DropTop.™ Classic range comes in 3 sizes:
DropTop.™ SingleDropTop.™ MaxDropTop.™ Duo

What type of screen mount is offered with the DropTop.™ Classic?

The DropTop.™ Classic range use a VESA mount that provides tilt function.

Are there any other connectivity options?

Please send your customisation request via the contact us form and we can look into it to see if it is possible with our current designs.

How many trees are planted when I buy a DropTop.™ Classic?

We have partnered with Tree Nation to help offset the carbon footprint of our DropTop.™ range. For every purchase of a DropTop.™ Classic we will plant 10 trees. 

DropTop.™ Pro

What material the DropTop.™ Pro range made from? 

DropTop.™ Pro range is made from FSC Birch Ply Wood.

What type of screen mount is offered with the DropTop.™ Pro?

The DropTop.™ Pro M has a single tilt VESA mount. 

The Pro L has two extendable VESA mounts that pivot and tilt.

Are there any other connectivity options?

Please send your customisation request via the contact us form and we can look into it to see if it is possible with our current designs.

What sizes are available?

The DropTop.™ Pro range comes in 2 sizes:

DropTop.™ Pro M

DropTop.™ Pro L

Is there storage space for my laptop?

Yes, Laptop storage is available only on the DropTop.™ Pro M and DropTop.™ Pro L.

How many trees are planted when I buy a DropTop.™ Pro.

We have partnered with Tree Nation to help offset the carbon footprint of our DropTop.™ range. For every purchase of a DropTop.™ Pro we will plant 10 trees. 
If you have any questions that are not covered in our FAQ, please fill in the contact us form and we will get back to you as soon as possible.

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